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The Ultimate Solution for PUBG Mobile Download Failed Because You May Not Purchased This App Error


PUBG Mobile Download Failed Because You May Not Purchased This App: How to Fix It




PUBG Mobile is one of the most popular and addictive mobile games in the world. It is a free-to-play battle royale game where you parachute onto a remote island and fight to be the last one standing. You can play solo or with your friends in various modes and maps. PUBG Mobile offers realistic graphics, smooth controls, and thrilling gameplay that keep millions of players hooked.


However, sometimes you may encounter an error message when you try to launch the game. It says "Download failed because you may not purchased this app". This can be very frustrating and confusing, especially if you have downloaded the game from the Google Play Store or the App Store. What does this error mean and how can you fix it? In this article, we will explain the possible causes of this error and provide some solutions that may help you resolve it.




pubg mobile download failed because you may not purchased this app



Why Some Users May Encounter the Download Failed Error and What It Means




The download failed error usually occurs when there is a problem with the game data or the connection. It means that the game cannot verify or access the required files to run properly. There are several possible reasons why this error may happen, such as:



  • The app cache or data is corrupted or outdated.



  • The game is not installed properly or from an unofficial source.



  • The OBB file (the main data file of the game) is missing or damaged.



  • The DNS settings are interfering with the game server.



  • There is a temporary issue with the PUBG Mobile server or your network.



Depending on the cause of the error, there are different solutions that you can try to fix it. Here are some of them:


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How to Fix PUBG Mobile Download Failed Error




Solution 1: Clear App Cache and Data




One of the simplest and most effective ways to fix the download failed error is to clear the app cache and data. This will delete any temporary or corrupted files that may prevent the game from launching. To do this, follow these steps:



  • Go to your device settings and tap on Apps or Applications.



  • Find PUBG Mobile in the list of apps and tap on it.



  • Tap on Storage and then tap on Clear Cache and Clear Data buttons.



  • Restart your device and launch PUBG Mobile again.



This should fix the error in most cases. However, if it still persists, you may need to try other solutions.


Solution 2: Reinstall PUBG Mobile from Official Sources




Another possible solution is to uninstall PUBG Mobile and reinstall it from official sources. This will ensure that you have the latest version of the game and that it is installed correctly. To do this, follow these steps:



  • Go to your device settings and tap on Apps or Applications.



  • Find PUBG Mobile in the list of apps and tap on it.



  • Tap on Uninstall and confirm your action.



  • Go to the Google Play Store or the App Store and search for PUBG Mobile.



  • Download and install PUBG Mobile from there.



  • Launch PUBG Mobile again and see if the error is gone.



Note: Do not download PUBG Mobile from any third-party websites or sources, as they may contain malware or viruses that can harm your device or compromise your account.


Solution 3: Check and Update OBB File




The OBB file is a large data file that contains all the essential information for PUBG Mobile to run. Sometimes, this file may be missing, damaged, or outdated, which can cause the download failed error. To fix this, you need to check and update your OBB file. To do this, follow these steps:



  • Go to your device file manager and navigate to the Android/OBB folder.



  • Find the folder named com.tencent.ig and tap on it.



  • Check if there is a file named main.15324.com.tencent.ig.obb inside the folder. This is the latest OBB file for PUBG Mobile as of June 2023.



  • If the file is missing or has a different name, you need to download the latest OBB file from a trusted source. You can use this link to download it.



  • Copy the downloaded OBB file and paste it into the com.tencent.ig folder. Replace any existing file if prompted.



  • Launch PUBG Mobile again and see if the error is fixed.



Note: The OBB file name may change depending on the version of PUBG Mobile. Make sure you download the correct OBB file for your game version.


Solution 4: Change DNS Settings




Sometimes, the download failed error may be caused by your DNS settings. DNS stands for Domain Name System, which is a system that translates domain names into IP addresses. If your DNS settings are not configured properly, they may interfere with the connection between your device and the PUBG Mobile server. To fix this, you can try changing your DNS settings to use a different server. To do this, follow these steps:



  • Go to your device settings and tap on Wi-Fi or Network.



  • Long-press on your current network and tap on Modify Network or Advanced Options.



  • Tap on IP Settings and change it from DHCP to Static.



  • Scroll down to DNS 1 and DNS 2 and enter the following values: 8.8.8.8 and 8.8.4.4. These are the Google Public DNS servers that are fast and reliable.



  • Save the changes and restart your device.



  • Launch PUBG Mobile again and see if the error is resolved.



Note: You can also use other DNS servers, such as Cloudflare (1.1.1.1 and 1.0.0.1) or OpenDNS (208.67.222.222 and 208.67.220.220).


Solution 5: Contact PUBG Mobile Support




If none of the above solutions work for you, then you may need to contact PUBG Mobile support for further assistance. They may be able to help you troubleshoot the pro


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